The Book of Lists is your resource to stay ahead of the competition. Get in-depth information on the largest and most influential businesses in East Tennessee. It is your instant reference tool for finding a company's top local executive, background on a specific industry, and much more. Create a list of sales contacts and general mailings lists, sort by company or geography, and import data directly to your desktop. Start your download now.


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Knoxville-Area Customer Service Centers Ranked According to the Number of Employees
Rank
'13
'12CompanyPhone
Website
Custmr. svc. emps.Parent company
'12 companywide rev.
Sector
Business Description
Top local executive
Founded locally
12Vanderbilt Mortgage and Finance
500 Alcoa Trail
Maryville, TN 37804
865-380-3000
vmf.com
1,4501
Berkshire Hathaway
Omaha, NE
$162.46 billion
Finance
Manufactured housing financing
Paul Nichols
Eric Hamilton
Presidents
NA
21Elavon
7300 Chapman Highway
Knoxville, TN 37920
865-403-7400
elavon.com
1,100
U.S. Bancorp
Minneapolis, MN
$20.29 billion
Service
Credit card processing service center
James Mynatt
SVP, N. America operations
1991
34Sitel
1089 Commerce Park Drive
Oak Ridge, TN 37830
865-425-1400
sitel.com
675
Onex Corp.
Toronto, ON, Canada
$27.44 billion
Service
Customer service, technical support center
Cassidy Klundt
Site director
1999
49TADT Security Services
10620 Kemp Fain Lane
Knoxville, TN 37932
865-226-4000
adt.com
650
ADT Security Services
Boca Raton, FL
NA
Service
Security system monitoring
Bob Duncan
Director, customer operations
2005
53Jewelry Television2
190 Hayfield Road
Knoxville, TN 37922
865-692-6000
jtv.com
600
Multimedia Commerce Group
Knoxville, TN
$330 million
Retail trade
Home-shopping cable network
Tim Matthews
President, CEO
1993
1 Includes all HQ employees; 2 Information from 2012 survey
Source: individual company representative, individual company Web sites. NA=not applicable or not available. Area includes Anderson, Blount, Knox, Loudon, Sevier and Union counties. If you notice an error or omission, please contact Angela Akers at 865-342-6424 or lists@knoxvillebiz.com.

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