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Knoxville-Area Social Service Agencies Ranked According to Annual Revenue1

Rank '12	Organization	Phone Website Annual revenue	Annual expenses Program expenses Admin. expenses2	Assets, end of yr. Tot. liabilities, end of yr.	Description of services	Top local executive Established locally
1	East Tennessee Human Resource Agency 9111 Cross Park Drive, Ste. D-100 Knoxville, TN 37923	865-691-2551 ethra.org $47,459,609	$46,295,083 $46,269,188 $25,895	$17,674,321 $7,623,170	Deliver human resource services to TN citizens for TN's local governments	Gary Holiway Executive director 1974
2	The Helen Ross McNabb Center 201 W. Springdale Ave. Knoxville, TN 37917	865-637-9711 mcnabb.org $29,254,673	$26,828,373 $24,173,801 $2,352,424	$25,214,028 $3,133,568	Mental health, substance abuse, social services	William A. Black President, CEO 1953
3	Second Harvest Food Bank of East Tennessee 178 Harvest Lane Maryville, TN 37801	865-243-8200 secondharvestknox.org $27,067,551	$24,009,963 $22,550,054 $341,173	$9,964,153 $2,785,630	Provide food, services & education to address nutritional needs of those at risk of hunger	Elaine Streno Executive director 1982
4	Medic3 1601 Ailor Ave. Knoxville, TN 37921	865-524-3074 medicblood.com $18,228,894	$17,365,333 $17,096,101 $269,232	$18,497,682 $2,974,146	Provide safe, adequate, economical supply of blood products & services	James Decker CEO 1958
5	Goodwill Industries P.O. Box 11066 Knoxville, TN 37939	865-588-8567 gwiktn.org $17,954,515	$16,232,102 $15,318,751 $907,946	$25,071,918 $666,725	Provide vocational services & employment opportunities to those with barriers to employment	Robert G. Rosenbaum President, CEO 1971

1 Financial information is from 2010 IRS Form 990 unless otherwise noted; 2 Incl. management and general expenses, not fund-raising expenses; 3 2011 Form 990
Source: Guidestar, IRS form 990s, individual organization representatives and Web sites. Guidestar is the registered trademark and operating name of Philanthropic Research Inc., a 501(c)(3) nonprofit organization. List does not include hospitals, nursing homes, assisted living facilities, public/private general education schools, colleges and universities, foundations, or organizations connected to the Department of Energy's Oak Ridge operations, TVA, state and local governments and related entities. NA=not applicable or not available.If you notice an error or omission, please contact Angela Akers at 865-342-6424 or lists@knoxvillebiz.com.