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Knoxville-Area Telecommunications Providers Ranked According to Local Employees
Rank
'13
'12CompanyPhone
Website
Local empl./offices
Total empl./offices
% Resident./Commerc.
Services offered
Top local executive
Year founded
11U.S. Cellular
9731 Cogdill Road
Knoxville, TN 37932
865-777-8660
uscellular.com
748/NA
7,000/NA
NA/NA
Telephone data, Internet, mobile hotspots units, wireless modems
Thomas P. Catani
VP, East operations
1985
22Comcast
5720 Asheville Highway
Knoxville, TN 37924
865-637-5411
comcast.com
732/7
129,000/NA
NA/NA
Video, voice & Internet services
Valerie Gillespie
VP, GM
1984
33AT&T
410 N. Cedar Bluff Road, Ste. 300
Knoxville, TN 37923
865-694-2114
att.com
544/NA
245,350/NA
NA/NA
NA
Alan Hill
Regional dir., external affairs
1984
44Cellular Sales
6513 Kingston Pike, Ste. 106
Knoxville, TN 37919
865-584-7555
cellularsales.com
451/5
4,189/291
85%/15%
Verizon Wireless products/services, and wireless peripherals/accessories
Dane Scism
CEO
1993
55TDS Telecom2
1505 Kingston Pike
Knoxville, TN 37934
865-671-2100
tdstelecom.com
120/6
2,700/65
65%/35%
Internet, phone, TV svcs. (TDS TV or DISH Network), VoIP, data networking, hosted-managed services
Jerry Parkerson
Market manager
1969
66Verizon Wireless3
408 N. Cedar Bluff Road, Ste. 150
Knoxville, TN 37923
865-719-9436
verizonwireless.com
111/5
NA/NA
NA/NA
4G networks, smartphones, wireless hotspots, tablets, notebooks, GPS tracking, machine-to-machine communications
NA
NA
2000
7NRGallaher & Associates
3351 Regal Drive
Alcoa, TN 37701
865-970-2471
gallaher-assoc.com
55/1
75/2
NA/NA
Voice, data, fiber infrastructure & VOIP telephony; fire alarm, IP & network-recorded camera surveillance; security, access control, intercom; sound system integration, alarm & system monitoring
Tom Gallaher
CEO
1973
89Staley Technologies2
5540 Washington Pike
Knoxville, TN 37918
865-523-9400
staleyinc.com
43/1
500/12
0%/100%
Telecommunications, data communications, systems integration, staging
Jim Mash
Regional manager
2000
97TFrontier Communications
2104 W. Emory Road
Powell, TN 37849
865-947-8240
frontier.com
35/5
14,000/NA
80%/20%
Internet, video, telephone, Frontier Secure (data backup)
Mike Byrd
General manager
NA
1010Windstream Communications
800 S. Gay St., Ste. 1415
Knoxville, TN 37929
865-251-1000
windstreambusiness.com
32/2
NA/NA
15%/85%
NA
Gary Clayton
Sales Director
1999
117TWow! (Wide Open West)4
10115 Sherrill Blvd.
Knoxville, TN 37932
865-357-8601
wowway.com
26/1
1,500/25
15%/85%
Cable, phone, Internet
Kirk Zerkle
VP, GM
2000
1211Answer Quick
1754 Airbase Road
Louisville, TN 37777
865-970-9908
answerquickonline.com
21/1
26/2
NA/100%
Telephone answering service, voice mail service, order taking, telephone receptionist
Gary Cooper
President
1983
1312SafeT Systems2
2051 Castaic Lane
Knoxville, TN 37932
865-693-0095
safetsystems.com
20/1
20/1
50%/50%
Phone & data wiring, burglar & fire alarms, monitoring, cameras, access & lighting control, stereo & home theaters
Heather Scurlock
President
1999
1413THiscall
231A Sherway Road
Knoxville, TN 37932
865-862-4650
hiscall.com
12/1
73/2
NA/100%
Voice, data, networking, audio visual, CCTV, structured cabling, nurse call, situational awareness, managed services
Gary Luffman
Sarah Luffman
Owners
1995
1513TCricket Communications
4939 Millertown Pike
Knoxville, TN 37917
865-583-4012
mycricket.com
10/1
3,292/NA
95%/5%
Nationwide wireless voice and data services
Doug Hutcheson
President, CEO
1999
1515Saratoga Technologies
1209 Euclid Ave., Ste. 201
Knoxville, TN 37921
865-246-0070
saratogaus.com
10/1
NA/3
NA/100%
PBX and VOIP system sales & service, dial tone provider, video conferencing, wireless solutions
Ron Jenkins
Sr. Sales Mgr., Knoxville
2005
1516TAdvanced Communications (ACI)
1103 W. First North St.
Morristown, TN 37814
423-586-8624
aci-tn.com
10/1
10/1
NA/100%
VoIP phone systems, managed services, network design & installation, hosted phone systems, backup & disaster recovery systems, network monitoring services, AT&T Master Solutions provider
Terry Fishburn
President
1985
1516TEarthLink Business
410 N. Cedar Bluff Road, Ste. 50
Knoxville, TN 37923
865-246-2505
earthlinkbusiness.com
10/NA
3,200/NA
NA/100%
IP services, integrated communications & equipment solutions: voice, data, mobile
Dave Stephenson
Regional director
1982
1 Also 565 retail locations; 2 Source declined to participate. Information from 2012 survey; 3 Source declined to participate. Information from ReferenceUSA; 4 Formerly Knology. Acquired by Wow! on July 17, 2012
Source: Tenn. Regulatory Authority, individual company representative, individual company Web site. NA=not applicable or not available. Area includes Anderson, Blount, Campbell, Claiborne, Cocke, Grainger, Greene, Hamblen, Hancock, Hawkins, Jefferson, Knox, Loudon, McMinn, Meigs, Monroe, Morgan, Roane, Scott, Sevier and Union counties. This list and other Knoxville-area market data are available as Excel spreadsheets at www.knoxvillebiz.com. If you notice an error or omission, please contact Angela Akers at 865-342-6424 or lists@knoxvillebiz.com.

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